Most companies start on a managed level.

Core, Plus, and Complete are how Hawk runs day-to-day IT for companies across the United States. Plus includes Core. Complete includes Plus.

Core

Monitoring, patching, and a live ticket desk

Remote monitoring, endpoint protection, Windows and approved-software patching, and a live ticket system. Hands-on work beyond that is quoted separately.

Remote monitoring and management
Next-generation antivirus with endpoint detection, response, and remediation
Automatic patching of Windows and approved software
Live support ticketing, with priority ranks that set response expectations

Best for teams that need the basics watched and handled.

Request Core

Plus

Security operations on top of Core

Everything in Core, plus dark-web monitoring, the Hawk security operations center, and Email security and phishing filtering.

Everything in Core
Dark-web monitoring for compromised credentials and exposed information
Hawk security operations center: detection, investigation, containment, reporting, and recovery
Endpoint coverage for Windows, macOS, and Linux, including threat hunting and intrusion detection
Network coverage for firewall and wireless logs
Email security and phishing filtering

Best when security is a real concern.

Request Plus

Complete

Cloud workplace protection and included maintenance time

Everything in Plus, plus monitoring and backup for hosted email and drives, and maintenance time included with each suite.

Everything in Plus
Monitoring of Microsoft 365 or Google Workspace for malicious mailbox logins and activity
Unlimited backup of Microsoft and Google drive, email, contacts, and SharePoint
One hour of maintenance time per suite. Further work is quoted separately.

Best when you want everything covered, cloud included.

Request Complete