In-house team, no outsourced service desk
Tickets go to Hawk technicians, not a call center. The person who picks up already knows your setup.
A Hawk practice, based in Connecticut.
Hawk Managed IT, a practice of CPJ Technologies, LLC, supports companies across the United States.
How Hawk got here
Hawk has supported businesses since 2007, built on IT experience going back to 1995. We got here building and running real networks and phone systems, not selling boxes, and that work grew into owning companies' IT day to day. Hawk runs its own lab and equipment staging, so hardware is configured and tested before it ships or gets installed.
What we don't compromise on
Systems that talk to each other
Activity from your firewall, wireless, and computers goes to the security operations center. The people watching for trouble see it together, not in separate tools.
24/7 service desk and monitoring
The service desk and monitoring run 24/7, 365 days a year. A problem at night reaches the same desk as one at noon.
You own your documentation
Everything we set up is documented, and that documentation is yours. If you ever leave, you leave with it.
Beyond managed IT.
Our engineers also design and run enterprise networks and phone systems, hosted and on-site, for school districts, larger organizations, and multi-site businesses.
How we work
- 1
Remote, day to day
Monitoring, tickets, and fixes are handled remotely by Hawk.
- 2
On-site for projects
For projects and implementations, we come to you.
- 3
A quote after a short call
An engineer at Hawk reviews every request and reaches out within one business day to set up a short call. We quote after the call.