A practice that runs on time.
Medical and dental offices depend on their phones, schedule, and patient records. Hawk keeps them running and protects patient information.
A down system means a full waiting room.
01
Patient information protected.
Health information has to be kept private. Hawk secures the computers, email, and accounts it moves through.
02
Phones patients can reach.
Patients call to book, change, and ask. Hawk keeps the phones working.
03
A schedule that stays up.
The schedule runs the day. Hawk keeps the computers and network behind it running.
04
Ransomware kept out.
Practices are a common ransomware target because downtime hurts. Hawk watches for attacks and keeps backups ready so the practice can recover.
What we take care of
The IT a practice runs on, with patient privacy in mind.
Email and accounts
Phishing blocked and accounts watched for takeovers.
Backups
Patient data and practice files backed up and recoverable.
The front desk and the back office
Computers, network, and phones monitored and supported.
How Hawk supports a practice
HIPAA-minded
Security practices built around protecting patient information.
Front desk first
The systems patients interact with get fixed first.
Built around patient hours
Problems during office hours get handled with the waiting room in mind.
Questions we hear
Do you understand HIPAA?
Yes. Hawk puts the technical protections HIPAA calls for in place and keeps them running.
Can you work with our practice software vendor?
Yes. Hawk coordinates with your software vendor when an issue involves their system.
What happens if our phones go down?
Getting patients through to you comes first. Hawk works the problem until the phones are back.
Talk with Hawk.
An engineer reviews the request and reaches out within one business day to set up a short call. We quote after the call.