IT that keeps classrooms running.
Special-education and therapeutic schools, learning centers, and training centers get full managed IT from Hawk: the service desk, security, devices, filtering, monitoring, and the network and phones. We also design and run networks and phone systems for public and private K-12 schools and districts.
When IT fails, the whole school feels it
Teachers can’t take attendance, students can’t log in to class, and parents can’t get through to the office. Schools run hundreds of devices and users, with no room for downtime during the school day.
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A network learning can depend on
Lessons, testing, and classroom tools all run online now, so when the internet goes down, learning stops. We design and run reliable, secure networks for special-education and therapeutic schools, learning centers, training centers, and public and private K-12 schools and districts, with the redundancy they need to stay connected all day.
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Phones the office can count on
Attendance calls, the nurse, dismissal changes, and parents reaching the front desk all depend on the phones. We run the phone system and the network together for special-education and therapeutic schools, learning centers, training centers, and for K-12 schools and districts, so there’s one place to call when something’s wrong.
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Student and staff devices, managed
For special-education and therapeutic schools, learning centers, and training centers, tablets, laptops, and Chromebooks are managed centrally through mobile device management (MDM). That covers setup, apps, filtering, and security, plus locking or wiping a lost device, so classroom devices stay ready for learning.
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Problems caught before Monday morning
For special-education and therapeutic schools, learning centers, and training centers, monitoring runs around the clock, so a failed server, filter, or phone system after hours gets fixed before the first bell.
What we take care of
Full managed IT covers the day-to-day systems for special-education and therapeutic schools, learning centers, and training centers. For public and private K-12 schools and districts, the work is the network and the phones.
Content filtering
For special-education and therapeutic schools, learning centers, and training centers, we deploy and maintain content filtering, and give staff clear visibility into what’s blocked.
Campus networks
We design and run the switching, wireless, and firewalls for those schools and centers, and for public and private K-12 schools and districts, including Cisco networks for school districts. Summer refreshes and cutovers are planned around the school calendar and done on-site.
Phone systems
We design and run phone systems for special-education and therapeutic schools, learning centers, training centers, and public and private K-12 schools and districts, including main lines, classroom and office handsets, and paging. The phones run on the network we manage, so there’s one place to call.
School policy and legal compliance decisions stay with the school and its advisors.
How Hawk supports schools and education
A service desk and monitoring that run 24/7
For special-education and therapeutic schools, learning centers, and training centers, the service desk and monitoring run 24/7, 365 days a year. A failed access point or a down phone system reaches Hawk at night, before the first bus or the first class, not when the office opens.
The campus is one environment
Where Hawk provides full managed IT, the network, phones, filtering, accounts, and classroom devices are managed together. For K-12 schools and districts, Hawk designs and runs the network and the phone system.
In-house engineers, on-site for the project
Tickets go to Hawk’s own engineers. Day-to-day support for full managed IT is remote. Network and phone installations, summer refreshes, and cutovers are on-site, including at K-12 schools and districts, and scheduled around instruction.
Questions we hear
Who receives full managed IT?
Special-education and therapeutic schools, learning centers, and training centers. That includes the service desk, security, devices, filtering, monitoring, and the network and phones.
What do you do for K-12 schools and districts?
We design and run networks and phone systems for public and private K-12 schools and districts, including Cisco networks for districts.
Can you certify that we meet CIPA?
Where Hawk provides full managed IT, we deploy content filtering and keep it running. School policy and legal compliance decisions stay with the school and its advisors.
Are you on-site during the school year?
Day-to-day support for full managed IT is remote, with a service desk and monitoring that run 24/7. Network and phone projects are on-site.
Talk with Hawk.
An engineer reviews the request and reaches out within one business day to set up a short call. We quote after the call.
