The office and every truck, covered.
Service companies run on the office and the technicians in the field. Hawk keeps both connected and protected.
When the office stops, so do the crews.
01
Jobs scheduled and dispatched on time.
The office books the work and sends the crews. Hawk keeps the computers, network, and phones they rely on up and running.
02
Email on every phone.
Quotes, invoices, and customer messages move through email, much of it on a phone. Hawk protects those accounts from phishing and takeovers.
03
Technician devices.
Managing and securing company phones and tablets is available, including remote lock or wipe if one goes missing.
04
When a tech leaves.
Techs come and go. When someone leaves, Hawk shuts off their email and accounts so company information doesn't leave with them.
What we take care of
The office, the crews, and everything that connects them.
Email security
Phishing and fake emails blocked, and accounts watched for takeovers, on every phone and computer.
Job records backed up
Quotes, invoices, and customer records backed up and recoverable.
The office and the shop
Network, phones, and the systems the office runs on, monitored and supported.
How Hawk supports a service company
Built around the field
Hawk understands a business that runs from trucks as much as from the office.
Calls that get through
When a customer has a leak, an outage, or a breakdown, they call the office first. Hawk keeps the phones working.
Ready when it gets busy
When the calls pile up, whether it's a storm, a busy season, or a big week, the systems behind your crews need to hold up. Hawk keeps them ready.
Questions we hear
Can you secure our technicians' phones?
Yes. Managing and securing company phones and tablets is available, including remote lock or wipe if one is lost.
What if a tech's email gets hacked?
Hawk spots the suspicious sign-in, shuts the account off, and gets the tech back in securely.
Do you work with field service companies like ours?
Yes. Hawk supports electrical, HVAC, refrigeration, plumbing, and other service companies.
Talk with Hawk.
An engineer reviews the request and reaches out within one business day to set up a short call. We quote after the call.